Faq

You can apply online via our website at quickcash.com.au. Our service can also be accessed on any mobile device.

If you’re 18 or over, an Australian resident and can afford to make repayments, then you are eligible for a Quick Cash loan.

You will need to be employed and demonstrate a consistent income. It is fine if you receive some form of Government benefits, it just can’t be your primary source of income.

It is completely fine to repay your loan early and we won’t charge you any cancellation fees. However, if you can’t make your repayments on time and we have to extend your loan, you’ll likely pay additional fees.

Our costs are straightforward, however if you have any questions, feel free to contact us:

  • Establishment Fee: 20% of loan amount
  • Monthly Fee: 4% of loan amount

Once approved, your Quick Cash loan will be transferred to your bank account within 60 minutes, if finalised before 4pm AEST on banking days.  Our bank is the ANZ Bank so if you bank with the ANZ, your money should be available immediately. Other major banks usually credit your money a few hours after we send it and regional banks usually the same day (if we have sent it before 4pm).

While we strive to provide you with the best service in the industry, sometimes things don’t go as planned. If you choose to make a complaint to us, please call or email us at customerservice@quickcash.com.au

Telephone: 1300 271 902
We’ll reply to your complaint within 48 hours either requesting further information and/or setting out a process and timeframe to resolve it. We’ll also provide you regular updates so you know it is being acted on.
If you’re not satisfied with our proposed resolution, or it takes longer than 30 days, you may contact an independent external dispute resolution service, such as the Australian Financial Complaints Authority. Their processes are impartial, independent, and free to our customers.
You can contact AFCA via their website, www.afca.org.au, or call them directly on 1800 931 678.